Why Your Feedback Matters

• Complaints: Help us identify areas for improvement and resolve issues efficiently.
• Compliments: Motivate our staff and recognize their hard work and dedication.

How to Submit Your Feedback

• Fill out the form below with the required details.
• Clearly describe the complaint or compliment, including relevant dates and individuals involved.
• All fields marked with * are mandatory.

What Happens Next?

• Complaints: Reviewed, investigated, and responded to within a reasonable time frame.
• Compliments: Shared and celebrated with the relevant teams or individuals.

Privacy and Confidentiality

OUK respects your privacy. All submissions will be handled with strict confidentiality in accordance with our data protection policies.